7k999's Privacy Policy

Introduction & Scope

7k999 operates a safe and reliable online gaming platform for users in Bangladesh. We believe that protecting the personal information of our members is a fundamental responsibility. This privacy policy ("Policy") explains what types of information we collect, how it is used, under what circumstances it may be shared with third parties, and what rights you have regarding your information.

This policy applies to the website at https://7k999.lat, the mobile application, and all related services. By using this platform, you consent to the collection and processing of your information in accordance with this policy. If you have any questions after reading and understanding this policy, please contact our support team.

What Information We Collect

7k999 collects only the information necessary to provide the platform's services. Details are outlined below:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (when identity verification is required)
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Deposit and withdrawal history
• Wallet balance and bonus information

2.3 Technical & Usage Information

• IP address and device identifiers
• Browser type and operating system
• Cookie and session data
• Which pages you visited on the platform and how long you stayed
• Gaming activity logs and betting history

2.4 Communication Information

• Messages you send via live chat and email
• Support ticket contents
• Your responses to surveys or feedback requests

How We Collect Information

We collect information in the following ways:

• Directly from you: during registration forms, profile updates, payment forms, and when contacting support.
• Automatically: through cookies, web beacons, and log files while you use our platform.
• From third parties: relevant information from payment processors (bKash, Nagad, Rocket) and fraud detection services.

Purpose of Using Your Information

7k999 uses your information only for the legitimate purposes listed below:

4.1 Account Management & Service Delivery

Your information is used to create and manage your account, process transactions, keep gaming services running, and manage your bonuses and rewards.

4.2 Identity & Age Verification

To ensure platform security and comply with responsible gaming policies, we verify the age of every member. Only individuals aged 21 or older may use 7k999.

4.3 Financial Transactions & Fraud Prevention

Financial information is used to complete deposits and withdrawals safely and accurately, and to detect and prevent money laundering, fraud, and irregular activity.

4.4 Customer Service

To resolve your questions or complaints and to effectively manage 24/7 live chat and email support.

4.5 Platform Development & Analysis

To continuously improve the platform's performance and security by analyzing user experience.

4.6 Legal Obligations

To comply with applicable laws and regulations and to fulfill obligations to provide information to legal authorities.

Data Storage & Security

7k999 applies industry-standard technical and organizational measures to protect your personal information. Our security infrastructure is as follows:

• SSL Encryption: All data transfers between the platform and users are secured with 256-bit SSL encryption.
• Password Encryption: All passwords are stored in hashed form — no staff member can view your password directly.
• Access Controls: Only authorized staff can access necessary data; a role-based permission system is in place.
• Secure Servers: Data is stored in secure data centers, with regular security audits conducted.
• Monitoring System: 24/7 system monitoring to detect unusual activity.

In the event of any security breach, we will promptly notify affected users and take the necessary steps.

5.1 Data Retention Period

Data is retained for as long as your account remains active and for as long as required to meet legal obligations. Even after an account is closed, certain data may be retained for a limited period in accordance with legal requirements. Once the defined retention period has passed, data is securely deleted.

Sharing Information with Third Parties

7k999 never sells your personal information or transfers it to third parties for commercial purposes. However, specific information may be shared in the limited circumstances listed below:

• Payment Processors: Necessary information is shared to process transactions through bKash, Nagad, and Rocket. This information is handled under strict confidentiality agreements.
• Technology & Service Partners: Technology service providers required to operate the platform, who adhere to strict data protection standards.
• Law Enforcement Agencies: Information may be provided to law enforcement agencies in response to legal orders or lawful requests.
• Fraud Prevention Services: Limited information may be shared with specialized services for the detection of money laundering and fraud.
• Business Restructuring: In the event of a company merger or acquisition, the successor entity will handle information under the same privacy policy.

Your Rights Over Your Information

As a member of 7k999, you have the following rights regarding your own information:

7.1 Right to Access

You have the right to know what information we have collected and stored about you. Upon request, we will provide you with a copy of your information.

7.2 Right to Correction

If any information stored in your profile is incorrect or incomplete, you have the right to request a correction.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. We will review your request as promptly as possible.

7.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format.

Protection of Minors

7k999 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors. An age verification process is mandatory at the time of registration.

If it comes to our attention that a minor has created an account, that account will be closed immediately and all related information will be deleted. If a parent or guardian becomes aware that their child is using the platform, please contact us.

Marketing Communications & Consent

If you have consented to receive promotional messages, bonus updates, or platform-related information, 7k999 may contact you via email or mobile message.

You have the right to opt out of these communications at any time. You can do so by using the unsubscribe link at the bottom of each message or by emailing [email protected] directly. However, it is not possible to opt out of important transaction-related and security messages.

Changes to the Policy

7k999 may update this privacy policy from time to time. After each change, the updated policy will be published on this page along with the date of the change.

For significant changes, we will notify you by sending a message to your registered email address. Continued use of the platform after the updated policy is published will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

International Data Transfers

7k999 may operate servers in various countries, including Bangladesh. Even when information is transferred internationally, the same protection standards outlined in this policy are maintained. We ensure that appropriate contractual safeguards are in place for any international transfer of data.

Contact Us

If you have any questions, requests, or complaints regarding this privacy policy or your personal information, please do not hesitate to contact us. The 7k999 support team is available 24/7 to assist you.